SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://earphonewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Compared with Xiaomi Mi true wireless EBS, subjectively MIFA X5 is more interesting. I'll take more.
Headphones are cool. Small, light. They sit well from the ears do not fall out. Even a friend who could not before use headphones, T. To fall out with small Amber could wear. Audibility is beautiful. The microphone is good. With one earphone weaker, with two generally normal. There is an effect that as on the speakerphone, you can hear the surrounding sounds. But there is no interference and the voice is audible normally. I liked the sound very much. After the shower work, so really IP67. The answer is pressed on the earphone. You can switch tracks forward and backward. Before connecting to the phone, you need to remove the headphones from the charger and wait for the diode to fade on the slave. So the headphones synchronized with each other, now you can connect to the phone. If you connect first to the phone, then one headphone will work. You can use one at a time, if necessary. Purchase is very satisfied. Delivery of a month and a half. The column from this store, ordered on the same day came in 2 weeks. The store responded promptly. Thank you!
Product excellent came in cixa enbalado straight shop official reliable
Beautiful perfect sound headphones should I only see with calls Como works though arrive beautiful protected delivery time 10 days Italy
Product as described by store. Good product and arrived on time
Headphones work fine, but my problem was different. I ordered this product at the request of a friend and paid from my money. The store sent a different color (black instead of white) and the familiar refused to take the wrong goods. I was left without money and with unnecessary headphones. After long disputes, the seller returned only $5.
Good headphones for its price. Not enough tall. And AAC codec did not arrive as promised. And so everything is not bad. And externally look good, and work for a long time.
Good product and store delivered on time. Thank you.
really great product and i am loving it... the sound is great and quality is good too... store was very cooperative and he always replied and helped me to track the package...
The delivery was fast and the packaging was super safe, it is indeed noise cancelling and the sound is great! I super recommend this to others
Delivery to Estonia in two weeks. Came White as ordered.
Everything is fine!!! Fast shipping!!! Excellent product quality!!! Sound Super!!! Conveniently sit in the ears!!! Buy will not regret!!!
The sound is good, sit in the ears tightly, when running is unlikely to fall out) in the kit there are elastic bands of different sizes. Touch Control: swapping in any direction-pause; double pressing on the right-track forward and vice versa. How to adjust the volume has not figured out yet, MB and can not. To the case stick well, do not fall out. With the store did not communicate
Spectacular shipping and quality
Sound quality is nice according to the price, I like it
Viszonylag gyorsan ideért remekül szól király cucc! :: D.
Packed perfectly, everything works.
Excellent
Reviews of trochi zatrimalasya, ale delivery spvidka (2 style). Packed with good, everything went neushkodzhev. I rose, protest and dodami dodatkovy reviews.
The build quality and the sound is really unbelievable for this price! It's well-made, feels like a top-tier gadget and sounds really good! Absolutely recommended
Zamovila 11.11 denied 23.11. Delivery NP. the sound is clean, humility is comfortable. sweaty in the corridor, I want more than 3 pairs of zamovity)). The store did not lie about it, called Chorny, zamovilya and Mabut all Chorna p'yatnitsy