SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My WordPress Website (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://earphonewarehouse.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in excellent condition, ordered on the principle of price-swing, was satisfied.
Ears norms, Bass a lot, the balance is acceptable.
Delivery took 31 days, not quickly, but arrived. Headphones of this type chose for a long time, doubted whether it would be comfortable to use them. And still stopped on the model from blitzwolf. The packaging was not very-simple envelope even without a doll and in it immediately a box with headphones. But, surprisingly, the Mail did not crash anything and even the box is OK! Headphones are excellent, came discharged, but quite quickly charged from the cover. Quickly and without problems connected with my player and work perfectly. In the ears sit normally, although a little strange stick out (ears are small). I was worried that they did not fall out, but there is no such thing behind them, they sit tightly with medium ear pads. The sound is normal, I mainly use them with a player to listen to audiobooks and I like everything by sound for these purposes. Perfectly audible even near the road or in noisy places. And it's so wonderful that now there is no stupid wire that clings for everything or is constantly confused!
Very good phone. As the description
The sound will go to the touch is not pleasant. No more and I will not advise
Headphones are not bad for such money sound normal bass is weak, so not bad yet it is not clear how much charge is held,!
Reached in 8 days in the Saratov region. The courier brought home as much on Saturday!)) Headphones, for its price, to put it mildly fire!!! at the maximum of distortion-0. I looked about them on YouTube, praised the bottoms and "dark" frequencies-supposedly clean under the ass and the strawberry sharpened... p. and. z. d. yo. w!!! prodigy, Rammstein, Metallica and the like sound generally at the level (which knows-will understand)!!! i'm glad! Talked through them in the car and on the street, I can hear perfectly! In short a week I chose and the choice is satisfied! (though the rubber bands immediately put their own, but maybe someone and relatives will do) I advise everyone, you will not regret!!! Seller thanks!!!
Everything came safe and sound. The goods delivered the courier to the address. In terms of sound I will say immediately. Rock, metal, and similar genres sound tight and deaf, you need to adjust the equalizer. Bass is just a plague. Came discharged, born quickly, about an hour and a half. Nothing to add yet. I will then buy a FYE-5 and KZ S1 s1d I will listen to it as with the sound there.
Everything works, I recommend
Shipping is long. 40 days to M.O. Through Finland, St. Petersburg, then to Moscow. For a long time I wanted them. Yes, all ordered other (touch). Took on sale 11.11 at a discount and coupons. The sound is excellent I really like. Changed the ear pads to his. The distance of work is the most of all the others I have. I'm happy. The only negative is flashing when working every 5 seconds. Maybe something to glue or paint. The sound is cool. I love that. Basses and high are very good. The middle is slightly shifted to low. The upper middle is pressed. In general, not annoying, soft, juicy sound. Mechanical button is better than Sensors ..
Excellent headphones, sit comfortably, sound worthy for its price just fire!
Everything is fine! there was a parcel more than a month 11. 11.-20.12.
Fast shipping (3 weeks), good quality. I'm happy. The product corresponds to the description, I recommend the store.
He arrived fast, in less than I expected, good delivery service. Well packaged, I'm still testing it, which I'm using very good.
Order with delivery from Russia. The Courier is included in the price. 3 days of estessna. Everything is packed, the box is whole, the headphones are whole. Ears and boxing came discharged. Before that came fye7-the ears were 90% charged, the box was 50%. TWS for the first time, there is nothing to compare with. Like my ears are not very big, but tightly enter only large ambyushura. Tight fit provides good external soundness. Legit to the phone quickly and chotko. Sound, as they write in reviews, norms, but not a masterpiece. Yes, the electronic part sounds better than the loaded guitars. On Mitola and any other non-consumption bass smears and scams average frequencies. With YouTube sound without delay.
Order to Rostov came very quickly-days 5 before the estimated delivery. All working, the sound is not bad. Seller thanks
Well, listen, not bad, by the way, headphones, for their little money. I have been using them for ten days. Of the pros: there are basses; the version of The Blue Tooth (Bluetooth): 5.0; the charge of the headphones for four hours is enough, I do not know about the case, but three days without charging passed and still remained; comfortable in the ear sit; button is not a sensor; build quality is excellent; on the box there is a charging indicator; Ears in the case sit on the magnet and do not fall out; quick connection to the device; nor, of course, fast delivery, ten days before Moscow. Of the minuses: When I got out of the box and put on the charging case with headphones, the right earpiece is very warm (the next charge went without such jokes and now everything is fine); only the left earpiece is connected, and right to left; very bright indicators, ears in the night Blink as a signal of Batman; Sometimes there are moments when the sound disappears for a millisecond, sometimes when a notification comes and sometimes just like that. In general, they cost their money, you can advise, the pros are more than minuses.
Delivery is fast. The headphones themselves liked more, all qcy T1. The sound is pleasant and loud, the bass is and quite good. Only immediately need to change the ambyushura.
Beautifully packed, arrived undamaged. I'll let you know how it works.
Super well lasts them long battery and exactly as in very good publication!
Blitzwolf BW fye4 Headphones liked. They are unlikely to suit fans to listen to music. The sound in the musical works is flat, it is felt that something is missing in comparison with wired EarPods. But I took these headphones exclusively for watching movies, videos on YouTube and listening to audiobooks. With these tasks, the headphones cope just fine. Can work synchronously in pair, also each earphone can be used separately from each other. I have an iPhone SE phone, headphones with it synchronized without any problems. It is very convenient when the wires do not hang out, thus do not interfere with their affairs, in addition, there is no need to keep the phone within the extended arm. Thanks to the store for the good goods and fast delivery-the courier brought for a week, St. Petersburg. I recommend.
Excellent product. Came very well packed, faithfully description. THE sound is loud, mainly the bass. Order arrived fast also, 19 days standby. The battery life is high, 4 hours. Finally, recommend buying and the product and excellent.
Thnkz......Good qulity....well satisfied ...
Great! Shipping about 4 days! store responsive, earphone Super! Everything works fine!
Everything is very cool